To facilitate contactless entry, digital tickets are accepted and all guests should download the MSG Venue App or the Ticketmaster App before they arrive to display their ticket.
Do I need to have a smartphone to display my ticket to enter the event? Can I show more than one ticket on the same phone?
Yes, digital tickets will need to be presented on your smartphone via the MSG Venue App or the Ticketmaster App, which should be downloaded in advance. Guests can display more than one ticket on the same smartphone.
Where will I enter The Garden?
Your digital ticket will have information on which entrance to use based on your seating location, and we ask all guests to please use your recommended entrance location.
Can I bring a bag?
To help provide a safe experience, guests are not permitted to enter with bags larger than 10”x 8”x 6”. Small pocketbooks/purses are permitted. For guests with additional needs, please contact Guest Relations at: 212-465-6225 or email@example.com.